Privacy Policy

We are pleased about your use of our website. The protection of your personal data is important to us and we want you to feel safe when using our website. This privacy statement is issued in compliance with India’s Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (the “SPDI Rules”). Please read the privacy statement carefully.

Protection of personal information

Jb Greens understands the importance of your provided personal information (including your name, address, phone number, and any other information ), and will observe the “Act concerning Protection of Personal Information” along with this privacy policy to take the necessary steps to properly manage your information, and strive to protect it as well as continuously reviewing and improving our efforts.

This privacy policy explains how we use any personal information we collect about you when you use this website.

Your Right as a data subject:

You have the following rights against us with respect to the personal data concerning you:

Right of access by the data subject (Section 5, SPDI Rules) :

You have the right to request information on the data we hold about you from us at any time. This information includes, but is not limited to, the categories of data we process, the purposes for which it is processed, the source of the data if not collected directly from you, and, if applicable, the recipients with whom we have shared your data.

Right to rectification (Section 5, SPDI Rules) :

You have the right to request that we rectify inaccurate data relating to you. We will take appropriate steps to keep the data we store and process on an ongoing basis accurate, complete and current, based on the most up-to-date information available.

Right to withdraw consent (Section 5, SPDI Rules) :

You have the right to revoke your consent to us at any time. As a result, we are not allowed to continue the data processing that was based on this consent in the future.
If you have the feeling that we have not responded in an appropriate manner to your requests, or complaints, or you have further concerns, you additionally have the right to complain to a data protection authority such as the Ministry of Electronics and Information.
You can send your inquiries regarding your rights as a data subject to us by sending a data subject request to contact@jbgreens.com

Collection of personal data when you visit our website:

When visiting our website, i.e. without registering or agreeing to our further processing or utilization of the data, only the personal data, which your browser transmits to our server is automatically saved. In order to fulfil these technical requirements for you to view our website and provide for the necessary security, the following data is saved :

IP Address

Date and time of your visit

Time zone difference to Greenwich Mean Time (GMT)

Content of the query (specific site visited)

Access status/HTTP status code

Amount of transferred data

Website from which the initial request emanates

Browser

Operating system, device, and its user interface

Language and version of browser software

The personal data mentioned above do not fall under the definition of SPDI and gets processed for the following purposes and legitimate interests:

To ensure a smooth connection of the website

To guarantee a comfortable use of our website

To evaluate system security and stability as well as for other administrative purposes

These information are temporarily stored in so-called log files. When you visit this website, this information is automatically recorded without your intervention and stored until it is automatically deleted. If you don’t want the above personal data to be collected, you should not access our website as we will be unable to allow you access to our website without such personal data.

Use of our webshop : Orders and product return

If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order and fulfill the contract of sale with you. The essential data for the conclusion of the contract is marked, further data is given on a voluntary basis. We use the personal data provided by you to process your order and returns. For charging purposes, we can pass on your payment data to our house bank or to the selected payment service provider. To manage the delivery of the goods to you, and due to the nature of the transaction, we will need to share your delivery address and contact details (email and phone number) with delivery companies. Only strictly necessary data will be shared for the purpose of coordination of delivery, protection against fraud and clarification of urgent issues. The legal basis for this is that this processing is objectively necessary for the performance of the contract of sale with you (Article 6 (1) (b) GDPR). This means that the sale of goods cannot, as a matter of fact, be fully performed if this specific processing of the personal data in question does not occur. Please note that failure to provide the mandatory personal data can lead to that that your order with us cannot be carried out.

If you want to do a product return, we will also need to share your personal data (delivery address and contact details) to the assigned non-governmental/charitable organization or delivery company for the pick-up and collection of the product. The legal basis is that the processing is necessary for the performance of a contract to which the data subject is party (Article 6 (1) (b) GDPR) and our legitimate interest in managing product returns.

On submit of your order, you agree that we may collect from you and process the same inside or outside of India the following categories of personal data about you via the webshop for the following purposes:

Identity data(e.g., first name, last name, etc.) for purposes of identifying you in relation to your orders and interaction with us with your consent as legal basis.
Contact details data(e.g., shipping address, telephone number, email address, etc.) for purposes of coordination and execution of the delivery and/or pick-up of your ordered and/or returned goods, and for communicating with your consent as legal basis.
Order data(e.g., order number, item bought, order amount, etc.) for purposes of carrying-out your order using your consent as legal basis.
Payment data(e.g., mode of payment, etc.) for purposes of documenting and processing the payment transaction for your order using your consent as legal basis. Payment data is considered as SPDI.
Preference data(e.g., consents given, etc.) for purposes of documenting your preferences and consents given using your consent as legal basis.

Further, the above categories of personal data may also be used separately or jointly for marketing and/or advertising purposes using your consent as legal basis. If you do not wish receive marketing and/or advertising from us, you may let us know your objection.

Within the scope of our activities and services, it may become necessary for us to disclose the personal data stored about you to natural persons, legal entities or public authorities. We conclude data processing agreements with our private-entity data processors, which ensure that they may only process your personal data in a way that we have explicitly instructed them to do so and ensure that they take the necessary technical and organizational measures to process your data securely and store your personal data only for as long as necessary. With respect to private-entity data controllers, we have less control as to how they will use your personal data but we enter into data sharing agreements which mandate compliance of both parties with applicable laws. Finally, when sharing your personal data with public authorities, we will only do so when required and allowed by law.

Being an international business with a global footprint, we may outsource the processing of your personal data outside of India. We use Standard Contractual Clauses to ensure that your personal data is protected in accordance with India’s data protection level. In addition to us, the following categories of recipients from inside or outside of India may receive the following categories of personal data for the following purposes:

Subsidiaries and affiliates– may receive Identity data, Contact details data, Order data, Payment data, and Preference data for purposes of outsourced order management & customer management, and marketing with your consent as legal basis.
Credit institutions and providers of payment services for billing and payment processing (online payment providers)– may receive Identity data, Order data, and Payment data in order to offer you their payment methods for your order during checkout with your consent as legal basis. Our payment service providers are considered separate data controllers and process your personal data according to their respective privacy statements and such processing may include credit checks or other assessment methods to determine your qualification for the payment method. Before using a payment method, please read the payment service provider’s privacy statement available in its website
Parcel Shipper– may receive Identity data, Contact details data, and Order data in order to manage and facilitate the delivery of your order to the address you indicated including package tracking with your consent as legal basis. Our parcel shippers are considered separate data controllers and process your personal data according to their respective privacy statements. Before proceeding with your order, please read the parcel shippers’ privacy statements available in their website
Supplier and Warehouse service provider– may receive Identity data, Contact details data, and Order data in order to manage and facilitate the delivery of your order to the address you indicated including package tracking with your consent as legal basis.
Non-Governmental/Charitable Organization that collects product returns– may receive Identity data and Contact details data in order to manage and facilitate the pick-up and collection of the product to be returned by you in the address you indicated with your consent as legal basis.
IT service provider to maintain our IT infrastructure– may receive Identity data, Contact details data, Order data, Payment data, and Preference data for data storage purposes with your consent as legal basis.
Cloud and cloud-based solutions provider– may receive Identity data, Contact details data, Order data, Payment data, and Preference data for data storage and cloud-based solutions purposes such as solutions for webshop creation, webshop hosting, order management, customer management, email management, etc. with your consent as legal basis.
Service provider for the optimization of the online offer– may receive Identity data, Contact details data, and Order data for the optimization of the online offer with your consent as legal basis.
Collection service providers or lawyers to collect receivables and enforce claims in court– may receive Identity data, Contact details data, Order data, and Payment data for purposes of litigation and protecting our legal rights and interest with your consent as legal basis.
Marketing and advertising service provider– may receive Identity data, Contact details data, and Order data for marketing and advertising purposes with your consent as legal basis.
Customer service provider– may receive Identity data, Contact details data, Order data, Payment data, and Preference data for purposes of addressing your queries and concerns with your consent as legal basis.
Management service provider– may receive Identity data, Contact details data, Order data, Payment data, and Preference data for purposes of managing our platforms, websites, etc. with your consent as legal basis.
Government agencies– may receive Identity data, Contact details data, Order data, Payment data, and Preference data if allowed and required by law for purposes of achieving their legal mandate with legal obligation under laws as legal basis (e.g., Section 6(1), SPDI Rules)

Newsletters and electronic notification

We send newsletters, e-mails and other electronic notifications containing promotional information. Our newsletters contain information about our products, offers, promotions and our company. With the following notes we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your right of objection.

For the subcription to our newsletter we use a logged Double-Opt-in procedure. This means that after subscription you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that nobody can register with foreign e-mail addresses. Newsletter subscriptions are logged in order to be able to prove the registration process in accordance with the legal requirements. This includes the storage of the registration and confirmation time as well as the IP address. Changes to your data stored by the service provider are also logged. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

To subscribe to the newsletter, it is sufficient to enter your e-mail address. The provision of further data is voluntary and is used to address you personally. After your confirmation we will save your e-mail address for the purpose of sending the newsletter. The newsletter dispatch and the measurement of performance are based on your consent if you subscribed

Data Retention

We keep your personal data for the period of the customer relationship with you or for the legally-required period after termination of such relationship or agreement in order to defend our legal claims, to protect and enforce our rights, or to comply with laws and regulations. In general, the legal retention period for documents important for taxation (such as accounting receipts) is ten (10) years while other documents that can be considered as commercial or business transaction documents is six (6) years.

Cookies

In addition to the abovementioned data categories we use cookies to make the experience of visiting our website as user-friendly as possible and to allow you to make use of certain functions. Cookies are little text files that are saved on your browser’s delegated hard drive, through which certain information flows back to the person who sets the cookie (in this case us). Cookies are used to improve the user experience and effectiveness of our website.
This website uses the following types of cookies :

Transient Cookies – Transient cookies are automatically deleted when you close your browser. These are mostly session cookies, which save a so-called “session-ID”, which allows for the assigning of different queries within your browser during a particular session. This can be used to identify your device when one repeatedly visits a website during a session. These cookies are deleted once you log out or the browser window is closed

Persistent Cookies- Persistent cookies enable the website to remember your information and settings on your next visit. This gives you faster and more convenient access to the website, as you do not have to change your language settings again, for example. How long the cookie remains on your device depends on the duration or expiration date of the respective cookie and your browser settings. These cookies are automatically deleted after a set period of time which can differ from cookie to cookie. Persistent cookies can be deleted via the security settings in your browser at any time.

We use cookies that are not processing SPDI either on the basis of your inferred consent and our legitimate interests which you can object to according to your selection in the cookie banner displayed when you access the website or based on your consent if it involves SPDI. You can also configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. This may result in a functional limitation of our offers and our website.

This website also contains components from the following social networking sites: Facebook, Google+ and Twitter. Facebook is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, United States. Twitter is operated by Twitter Inc., 795 Folsom St, Suite 600, San Francisco, CA 94107, United States. Google+ is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. The plugins are marked with a Facebook logo or the addition of “Social Plug-in of Facebook” or “Facebook Social Plugin”.

If you access a page via a social media plugin from Facebook, Google+ or Twitter or activate one of the plugins with a click, a connection to the Facebook, Twitter or Google+ server is made, and data is transmitted to it. If you are logged in to your personal user account on one of these networks, during your visit to our website the operator of the network can connect this information to your account. In order to prevent this, you must log out of your account before clicking on the link and, if necessary, delete your cookies.

The purpose and scope of the data collection, as well as the further processing and use of your data in addition to your respective rights and setting options for the protection of your privacy can be found in the privacy policy of the relevant social networking site.

If you do not want Facebook to directly connect the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can completely prevent the loading of Facebook plugins even with add-ons for your browser, e.g. with the “Facebook Blocker”

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback, subscribe to newsletter and contact us. Website usage information is collected using cookies.

The following information is collected upon placing an order with JB Greens: first and last name, e-mail address, billing details, company information such as company name and tax number. We require this information to enter into a binding contract (which is a purchase our products), to issue invoices, credit memos and other legal documents. This information is stored for legal reasons.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this website page/block

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:
– by e-mail contact@jbgreens.com or call to / whatsapp to +918762006888